Please note that digital content purchased and delivered correctly is non-refundable in most cases. If you'd still like to submit a refund request, please follow the instructions below.
- Android devices
- To request a refund for your purchase made with Google Play, please contact our support team. Make sure to include the refund reason and your receipt for the purchase.
To find your receipt in the Google Play Store:
- Go to pay.google.com and sign in with your Google account.
- Here you'll find a list of your in-app purchases. If the list is not displayed, choose "Actions".
- Select the purchase you are referring to.
- Select an order to see your receipt.
- Find your purchase ID. It'll start with "GPA" and end in a string of numbers (for example: GPA.1234-1234-1243-12435) Send it to us together with your refund request.
- iOS devices
- Due to technical reasons, Apple handles all refund request for purchases made on iOS devices. If you wish to request a refund, please follow the instructions displayed in this article.
- Windows / Microsoft Store purchases
- Microsoft handles all refund requests made from Microsoft Store / Windows version of Angry Birds 2. If you wish to request a refund, please follow the instructions found from here.
Purchase history and where to find it
When requesting a refund or other account related services, it is likely that we'll ask you for your purchase history in order to locate the correct purchase.
Your purchase history is stored in the app store you're using to make the purchases. Here's the links to the instructions on how to find your purchase history on every platform:
Purchase history in the App Store
Purchase history in Google Play
Purchase history in Amazon Appstore
Purchase history in Huawei App Gallery
Purchase history in Microsoft Store
Follow these links, and you will find all of your purchases with all the details you might need. Happy exploring! 🕵️♂️🛍️