Account & Purchases
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I've lost my account!
Can't get into your game account? No worries, we got your back! Just follow these steps:Try reconnecting: If you previously linked your acco...
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Something went wrong with my purchase!
My purchase was not delivered! When you purchase something in the game, it usually gets delivered right after. However, sometimes it may tak...
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Request / delete my data
Please be aware that choosing to delete your data will result in a permanent removal of all your game progress, and this action cannot be re...
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How can I save my progress?
How to save my progress? The only way to secure your progress and make sure you never lose it is to connect your game to Facebook, Goog...
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How can I keep my account safe?
How can I keep my account safe?Link up your game account with Google Play, Appstore, or Facebook profiles.By doing this, you add an extra la...
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What is Player ID and where to find it?
What is my Player ID for?Your Player ID is a string of numbers that's unique to your game. If you lose progress or need other assistance, it...
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How can I set a custom Avatar?
To set a unique profile picture that stands out from the default options, all you need is to connect your game to your Facebook account. Onc...
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Unauthorized & accidental purchases
There are Angry Birds 2 charges on my card, but I don’t know where they’re coming from or who’s making them!Our games never make unauthorize...
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How do I change my payment method?
All purchases and payments are handled by the store you used to download the game from. Your payment method is also stored in your app store...
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I want a refund!
Please note that digital content purchased and delivered correctly is non-refundable in most cases. If you'd still like to submit a refund r...
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How do I play on multiple devices?
Please note that we recommend NOT to play on multiple devices simultaneously, as it might create some issues with progress synchronisation.&...