You can submit a report directly in the game; it is easy to use and lets us act as quickly as possible. Select a player name you want to report, tap the ‘Report’ menu, select the type of behavior you wish to report, write an optional and short description then tap the ‘Report’ button to submit.
In severe edge cases where you would like to share more details, you can report replays directly from the end screen of a battle, and a replay battle tag will be sent automatically. You can also share the context for more complex cases directly with our Player Support Team.
When you report someone for potential foul play during a battle, please share the battle tag and a brief description of that particular battle so it helps us with the investigation.
We will not follow up on or discuss the reports' outcomes; however, rest assured that this is a great help in making our community fairer and safer, as we will be able to take action much faster.
Below, please find a non-exhaustive list of offenses that can serve as a guide when making a report.
Chat Behavior:
General misconduct in a chat environment: offending other players and purposely spoiling their game experience.
- Spamming and advertising
- Encouraging others to break the rules
- Using profanity
- Threatening self-harm or harming others
Harassment:
Any abusive behavior targeting an individual or a group of people.
- Phishing for personal contact or account details
- Impersonating a Battle Bay/Rovio employee
- Naming of guilds or usernames to harass an individual or group of people
- Defaming people or groups of people publicly
- Expressing hatred towards ethnicity and/or religion
- Expressing hatred towards sexual orientation
- Discussing sexual content or violence