What are the minimum system requirements?

The game requires either Android 5 (or newer), iOS 13.0 (or newer), or Amazon Fire OS 5 (or newer). The game works best on devices which hav...

What are the minimum system requirements? (WebGL)

The game requires your browser and GPU to support WebGL. The official WebGL website offers a simple test page that will tell whether yo...

How can I access the fullscreen mode?

You can enter the fullscreen mode by clicking the fullscreen button from the bottom left corner of the screen. You can exit the fullscr...

I cannot see my friends

As of April 2021 all new application versions on App Store must use App Tracking Transparency feature. If a user on iOS 14 declines Tracking...

The game is asking me to update, but I don't see one available

If the store is not correctly showing the available updates, there are some things you can try. On older iOS versions you can open the App S...

Why did I lose my progress / Bird Coins / slingshots

Around April 10th 2018 Facebook started making changes to application logins. Facebook is now requiring all their users to sign in agai...

I am getting an error message: "User opted out of platform"

If the game is not loading due to the error message: "User opted out of platform" it means that your game is connected to Facebook, but you ...

How do I contact player support?

Need help with an issue? Do you have a burning question that needs answering? Worry not. Player support is here to help you!Before sending u...