Here are a few tips if you are having some trouble with your Telepods:

• Ensure that the bottom of the character figure and the Telepod base lens are free of dirt, debris, and/or smudges.

• Look through the Telepod base and ensure the character figure code is lined up with the viewing window.

• Be sure to place the Telepod base lens directly over the front-facing camera on your device.

• There must be enough light for the camera on your device to read the Telepod. Telepods will not work in the dark.

• A data connection is required to use Telepods. Make sure your data connection is strong.

• If you use an iOS device, ensure your camera restrictions are turned off. You can turn them off by going to device settings → General → Restrictions → Camera and dragging the switch from green to grey.

• If you are using iOS version 8 or higher, please also ensure you have allowed the camera rights for Angry Birds Transformers. You can check this by going to device settings → Privacy → Camera → Angry Birds Transformers and enabling the camera by dragging the switch from grey to green.

If you cannot scan the Telepods from your collection, your device may be incompatible with Them.