If you watched an ad but didn’t receive your reward:

• Wait a few moments and restart the game — the reward may appear after syncing.
• Check your connection; a weak signal can interrupt the ad-reward process.
• Verify that you watched the full ad without skipping or closing early.

If the issue persists, contact us with the following information: 

• Date 📅 and approximate time ⏲️ when you saw this advertisement
• Name of the advertisement
• Screenshot 📸 of the ad
• Anything that was lost due to the issue