You may erase the personal data associated with your account in an individual Rovio game or the personal data associated with a Red ID you have created for use across Rovio games. You will find instructions for both in this FAQ.
To erase personal data associated with a game account:
Our games include an automated tool that allows you to request erasure through the game application.
To submit an erasure request:
- Open the game application.
- Navigate to the Settings menu (Gear icon).
- Now, tap "Terms and Privacy" or a similarly named button.
- A window will open that displays links to our Terms of Service and Privacy Notice.
- Select "Request personal data to be erased" below the links.
- Remember to confirm the request when prompted.
Note that erasure requests are game-specific. If you wish to submit a request for several games, you should repeat the process for each game.
To erase personal data associated with a Red ID:
You may request that your Red ID be erased through the account settings of Red's Club.
To submit an erasure request:
- Sign in to your account at https://redsclub.com.
- Click on your avatar (next to the menu icon) to open the "My Profile" page.
- Now, click on Account Management.
- On the page that opens, select "Request personal data to be erased.".
- Select "Erase Account" and confirm your selection when prompted.
Note that erasing your Red ID does not erase any game accounts associated with your Red ID. To erase a game account, see the instructions above on this page.
If you have any issues with your erasure request, please contact Player Support via the in-game functionality. Note that we can only fulfill an erasure request or assist with one if we can successfully authenticate that you are the rightful holder of the account.