To contact player support, all you need to do is click on the white "Support" button in the top, right-hand corner of the main game screen. Alternatively, you can navigate to the settings "cogwheel", and find a "Support" button there, as well. 

Please make sure to include your "User ID" (often referred to as Player ID) in the support form. You can find your User ID by navigating to the settings cogwheel. Without this information, we will not be able to locate your account or assist you.