I can see charges from Angry Birds Evolution on my card, but I don’t know where they are coming from or who makes them!
Please keep in mind that our games never make unauthorized purchases. If you believe a third party may be buying something with your card or neither you nor your family member have been playing Angry Birds Evolution, please contact Google or Apple Support and your card issuer or bank immediately. This might mean your account or card information has been compromised.
If you believe someone made a purchase without your knowledge, please check your purchase history.
If you're convinced the unauthorized purchase was made in one of our games, please contact our Player Support Team directly from the game settings. Please make sure to provide the following details in your message, including:
The exact number of purchased items.
A copy of your receipt or a screenshot of your purchase history in the application store. Receipts are emailed to the account you used when making the purchase.
Our support team will investigate the situation and help you get to the bottom of it.
How do I prevent any accidental purchases from happening?
In order to avoid an accidental purchase, it is recommended to adjust your payment settings in your app store account. Please feel free to use the links below to learn more regarding this process:
For devices with the Google Play Store
If you accidentally hit the purchase button or have any questions regarding your purchases, please feel free to contact the customer support of your application store.